<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0"><channel><title><![CDATA[Blackmore]]></title><description><![CDATA[Empowering Your Business with Expert Salesforce Solutions and Proven Success Stories]]></description><link>https://www.goblackmore.com/insights</link><generator>RSS for Node</generator><lastBuildDate>Wed, 14 Oct 2026 18:24:59 GMT</lastBuildDate><atom:link href="https://www.goblackmore.com/blog-feed.xml" rel="self" type="application/rss+xml"/><item><title><![CDATA[Salesforce Managed Services Should Be More Than Admin Support]]></title><description><![CDATA[The best Salesforce managed services do more than close tickets. They combine architecture, development, integrations, automation, and business context to keep the platform moving forward.]]></description><link>https://www.goblackmore.com/post/salesforce-managed-services-more-than-admin-support</link><guid isPermaLink="false">6ac3df243c5b8481015123b7</guid><category><![CDATA[Insights]]></category><pubDate>Wed, 07 Oct 2026 19:28:49 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/62c00b_1f1712e2c6db47a4b1f110d963dab3e1~mv2.png/v1/fit/w_1000,h_941,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Blackmore Consulting</dc:creator></item><item><title><![CDATA[When Salesforce Managed Services Make More Sense Than Another Full-Time Hire]]></title><description><![CDATA[A Salesforce backlog often needs more than one skill set. Managed services can provide architecture, development, integration, administration, and ongoing improvement without building a large internal team.]]></description><link>https://www.goblackmore.com/post/when-salesforce-managed-services-make-sense</link><guid isPermaLink="false">6a5f9217c776980eb9e14182</guid><category><![CDATA[Insights]]></category><pubDate>Wed, 01 Jul 2026 15:00:00 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/62c00b_7628cac4f4154cdba5b67fad0b9383bb~mv2.png/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Blackmore Consulting</dc:creator></item><item><title><![CDATA[Salesforce Architecture: How to Build for Change Without Creating a Mess]]></title><description><![CDATA[Good Salesforce architecture supports today's business without making tomorrow's changes painful. These are the design decisions that matter most as an org becomes more complex.]]></description><link>https://www.goblackmore.com/post/salesforce-architecture-build-for-change</link><guid isPermaLink="false">6a5f9219bd30a9e3e57e32b4</guid><category><![CDATA[Insights]]></category><pubDate>Mon, 01 Jun 2026 15:00:00 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/62c00b_bd9e1a6dd5f648219436b108124d0e71~mv2.png/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Blackmore Consulting</dc:creator></item><item><title><![CDATA[Where Agentforce Actually Makes Sense in Salesforce]]></title><description><![CDATA[Agentforce is most useful when an AI agent has a clear job, trusted business context, defined actions, and guardrails. Start with practical workflows instead of trying to automate everything.]]></description><link>https://www.goblackmore.com/post/where-agentforce-makes-sense-in-salesforce</link><guid isPermaLink="false">6a565856925133b9bb7f92d2</guid><category><![CDATA[Insights]]></category><pubDate>Fri, 01 May 2026 15:00:00 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/62c00b_a21a9ced7a6d4202980628fd0e831fe5~mv2.png/v1/fit/w_344,h_400,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Blackmore Consulting</dc:creator></item><item><title><![CDATA[Salesforce Integrations: What to Decide Before You Start Building]]></title><description><![CDATA[Successful Salesforce integrations start with business ownership and architecture, not an API call. These decisions reduce rework, bad data, and fragile point-to-point connections.]]></description><link>https://www.goblackmore.com/post/salesforce-integrations-what-to-decide-first</link><guid isPermaLink="false">6a43e5dfde1908b1cec77acc</guid><category><![CDATA[Insights]]></category><pubDate>Wed, 01 Apr 2026 15:00:00 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/62c00b_11cc853fc0a9428dbe2e7878a1c3316a~mv2.png/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Blackmore Consulting</dc:creator></item><item><title><![CDATA[Salesforce for Healthcare &#38; Life Sciences: What to Connect First]]></title><description><![CDATA[Healthcare and life sciences organizations often have Salesforce sitting beside intake, service, finance, fulfillment, field, and other systems. The biggest value often comes from connecting the workflows between them.]]></description><link>https://www.goblackmore.com/post/salesforce-healthcare-life-sciences-what-to-connect-first</link><guid isPermaLink="false">6a0c8c9ab873046adc5be370</guid><category><![CDATA[Insights]]></category><pubDate>Sun, 01 Mar 2026 16:00:00 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/62c00b_6c64b722473a4e10978a1e5f20d2eba9~mv2.png/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Blackmore Consulting</dc:creator></item><item><title><![CDATA[Configure, Customize, or Integrate? Better Salesforce Design Decisions]]></title><description><![CDATA[Not every business requirement should become custom Salesforce code. Learn how to decide when to configure the platform, extend it, or connect another system instead.]]></description><link>https://www.goblackmore.com/post/configure-customize-or-integrate-salesforce</link><guid isPermaLink="false">6a1e05ccd87dcf57d547f200</guid><category><![CDATA[Insights]]></category><pubDate>Sun, 01 Feb 2026 16:00:00 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/62c00b_795df17798c040d2ac7f479bb13b30c4~mv2.png/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Blackmore Consulting</dc:creator></item><item><title><![CDATA[How a Traveling Physician Built a Scalable Care Scheduling Platform With Salesforce Health Cloud]]></title><description><![CDATA[A traveling physician wanted to move beyond manual scheduling and fragmented tools by creating a custom software platform to manage appointments, patient records, and care coordination. Blackmore partnered with the practice to design and build a Salesforce-powered solution that supports multiple traveling doctors, host offices, and care coordinators-all within a secure, compliant, and scalable system. Traveling Industry: Healthcare / Medical Services Products Used: Health Cloud, Service...]]></description><link>https://www.goblackmore.com/post/how-a-traveling-physician-built-a-scalable-care-scheduling-platform-with-salesforce-health-cloud</link><guid isPermaLink="false">6942e3c3f61440030e705176</guid><category><![CDATA[Customer Stories]]></category><pubDate>Thu, 01 Jan 2026 19:34:37 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/62c00b_2f2aa51bb5da468dadcf054daab06716~mv2.png/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Blackmore Consulting</dc:creator></item><item><title><![CDATA[How a Microbial Research Company Unified Sales, Marketing, and Production Forecasting With Salesforce]]></title><description><![CDATA[A rapidly expanding microbial research company needed a centralized way to manage customer data, automate lead follow-up, and gain better visibility into future production needs. With disconnected systems and no structured sales process, the organization lacked the insights required to scale both commercially and operationally. Blackmore implemented a fully connected Salesforce ecosystem that transformed how they sell, market, and plan microbial strain manufacturing. Research Industry:...]]></description><link>https://www.goblackmore.com/post/how-a-microbial-research-company-unified-sales-marketing-and-production-forecasting-with-salesforc</link><guid isPermaLink="false">6942e35263177ee67e2960ea</guid><category><![CDATA[Customer Stories]]></category><pubDate>Mon, 01 Dec 2025 07:00:00 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/11062b_2358e90f5bca4049b0a219ebeeee8147~mv2.jpg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Blackmore Consulting</dc:creator></item><item><title><![CDATA[How an HVAC Company Transformed Operations With a Fully Connected Salesforce &#38; Field Service Platform]]></title><description><![CDATA[This rapidly growing HVAC company was struggling to scale with spreadsheets, manual scheduling, and disconnected processes. With no unified system for sales, service, field operations, or inventory, teams were constantly battling inefficiencies. Blackmore delivered a complete operational overhaul - modernizing how the company sells, schedules, services, and manages financials using Salesforce, Field Service, and Sage Intacct Construction. Construction Industry: HVAC / Field Services  Products...]]></description><link>https://www.goblackmore.com/post/how-an-hvac-company-transformed-operations-with-a-fully-connected-salesforce-field-service-platfor</link><guid isPermaLink="false">69268612e4b8554da14f01a8</guid><category><![CDATA[Customer Stories]]></category><pubDate>Sun, 02 Nov 2025 03:46:33 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/11062b_8e5c4a60c46a462a8971a111f2a8a0c8~mv2.jpg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Blackmore Consulting</dc:creator></item><item><title><![CDATA[How a High-Tech Sales Organization Unified Sales, Service, and Finance to Accelerate Growth]]></title><description><![CDATA[This fast-growing technology company needed a streamlined way to quote, bill, and support customers at scale. Their teams were stuck in manual processes, disconnected systems, and error-prone workflows that slowed down deals and reduced visibility across the business. Blackmore modernized their entire sales and service operation - integrating Salesforce with key financial and tax platforms to create a single, automated engine built for efficiency and speed. 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Blackmore rebuilt their entire operational flow on Salesforce - turning disconnected steps into a unified, automated engine for growth. Education Industry: Education / Software Products Used: Sales Cloud, Service Cloud, Marketing...]]></description><link>https://www.goblackmore.com/post/how-a-growing-edtech-company-transformed-lead-management-service-and-marketing-with-salesforce</link><guid isPermaLink="false">69268523d6cfa96de9e7a3f1</guid><category><![CDATA[Customer Stories]]></category><pubDate>Tue, 02 Sep 2025 03:42:35 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/11062b_639380ed69614771912abf676949ad22~mv2.jpg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Blackmore Consulting</dc:creator></item><item><title><![CDATA[How a Medical Device Company Modernized Sales, Service, and Operations With a Fully Connected Salesforce Platform]]></title><description><![CDATA[A fast-growing medical device organization needed to replace outdated systems and streamline complex workflows involving insurance verification, billing, fulfillment, and field sales. Blackmore delivered a full digital transformation - migrating them from ACT to Salesforce and integrating every part of their customer and operational lifecycle into a single, intelligent platform. Healthcare &#38; Life Sciences Industry: Medical Device / Healthcare Products Used: Sales Cloud, Service Cloud,...]]></description><link>https://www.goblackmore.com/post/how-a-medical-device-company-modernized-sales-service-and-operations-with-a-fully-connected-salesf</link><guid isPermaLink="false">69284417d6cfa96de9eb5456</guid><category><![CDATA[Customer Stories]]></category><pubDate>Fri, 01 Aug 2025 11:30:25 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/11062b_413340e597564c8ead8c7652d0d66d33~mv2.jpg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Blackmore Consulting</dc:creator></item><item><title><![CDATA[How a Valve Manufacturer Connected Sales, Marketing, and Engineering With a Unified Salesforce Platform]]></title><description><![CDATA[A global valve and pump manufacturer needed better visibility into orders, customer activity, and engineering requests. Their teams were working from siloed systems that made it difficult to track opportunities, manage custom pump designs, or deliver personalized communication to customers. Blackmore modernized their sales and marketing stack, integrating Salesforce with critical manufacturing and engineering tools to create a fully connected, data-driven workflow. Manufacturing Industry:...]]></description><link>https://www.goblackmore.com/post/how-a-valve-manufacturer-connected-sales-marketing-and-engineering-with-a-unified-salesforce-platf</link><guid isPermaLink="false">6928449a3253bb8ed686a41d</guid><category><![CDATA[Customer Stories]]></category><pubDate>Tue, 01 Jul 2025 11:33:10 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/11062b_41eb928463ed49d9a43c1f9101e67912~mv2.png/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Blackmore Consulting</dc:creator></item><item><title><![CDATA[How a Consumer Goods Company Unified Nine Brands Into a Single Customer View With Salesforce]]></title><description><![CDATA[A fast-growing personal care company operating multiple direct-to-consumer brands struggled with disconnected customer data, inconsistent marketing, and limited cross-brand visibility. Blackmore delivered a complete Salesforce transformation - unifying sales, marketing, and ecommerce data from nine separate websites into a single, intelligent platform powered by Sales Cloud, Marketing Cloud, and Data Cloud. Consumer Good Industry: Consumer Goods / Personal Care Products Used: Sales Cloud,...]]></description><link>https://www.goblackmore.com/post/how-a-consumer-goods-company-unified-nine-brands-into-a-single-customer-view-with-salesforce</link><guid isPermaLink="false">6928453dce8000f2f4b378e5</guid><category><![CDATA[Customer Stories]]></category><pubDate>Sun, 01 Jun 2025 11:36:02 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/11062b_1f1e25a3091544e6913eb34f8a8aba4a~mv2.jpg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Blackmore Consulting</dc:creator></item><item><title><![CDATA[How a Hospitality Staffing Company Connected Sales, Marketing, and Operations Through Salesforce]]></title><description><![CDATA[A national hospitality staffing provider needed better visibility into hotel management contacts, contract workflows, and ongoing staffing orders across thousands of locations. Blackmore delivered a fully integrated Salesforce platform that unified data, automated contract processes, and strengthened communication with hotels and resort groups across the country. Hospitality Industry: Hospitality / Staffing Products Used: Sales Cloud, Marketing Cloud, Custom Development, Data Enrichment,...]]></description><link>https://www.goblackmore.com/post/how-a-hospitality-staffing-company-connected-sales-marketing-and-operations-through-salesforce</link><guid isPermaLink="false">69284605d6cfa96de9eb58a9</guid><category><![CDATA[Customer Stories]]></category><pubDate>Thu, 01 May 2025 11:42:04 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/11062b_30aa3cad1904420a81ed875981df8538~mv2.jpg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Blackmore Consulting</dc:creator></item><item><title><![CDATA[How an Oil &#38; Gas Company Transformed Asset Tracking and Field Operations With Salesforce]]></title><description><![CDATA[A growing oil &#38; gas company needed a more reliable way to manage their equipment deployed across rigs nationwide. Manual spreadsheets, siloed systems, and limited field visibility made it difficult to track asset performance, schedule maintenance, and link equipment to rig locations. Blackmore delivered a purpose-built Salesforce solution that centralized asset tracking, connected sales and service workflows, and integrated with their ERP for full operational visibility. Oil &#38; Gas Industry:...]]></description><link>https://www.goblackmore.com/post/how-an-oil-gas-company-transformed-asset-tracking-and-field-operations-with-salesforce</link><guid isPermaLink="false">6928475a9d72494dae9af54c</guid><category><![CDATA[Customer Stories]]></category><pubDate>Tue, 01 Apr 2025 11:45:09 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/nsplsh_c7a28815732c4f78bc1e2ff7c942ece6~mv2.jpg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Blackmore Consulting</dc:creator></item><item><title><![CDATA[What Actually Drives Salesforce Implementation Cost?]]></title><description><![CDATA[Salesforce project cost is driven far more by business complexity, integrations, data, and change than by a simple user count. Here is what companies should budget for before implementation.]]></description><link>https://www.goblackmore.com/post/what-drives-salesforce-implementation-cost</link><guid isPermaLink="false">6a31744e7ce5e131934efe5b</guid><category><![CDATA[Insights]]></category><pubDate>Sat, 01 Mar 2025 16:00:00 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/62c00b_3a1206c276304a8d8323ac86c4caa1b0~mv2.png/v1/fit/w_1000,h_941,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Blackmore Consulting</dc:creator></item><item><title><![CDATA[Salesforce Field Service: What to Get Right Before Go-Live]]></title><description><![CDATA[Field Service projects succeed when scheduling, work orders, mobile workflows, inventory, and integrations reflect the real field operation. These are the decisions to make early.]]></description><link>https://www.goblackmore.com/post/salesforce-field-service-what-to-get-right-before-go-live</link><guid isPermaLink="false">6a4d5ebc00be0c704955a03d</guid><category><![CDATA[Insights]]></category><pubDate>Sat, 01 Feb 2025 16:00:00 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/62c00b_02b9b8150e994b4ca40dd5931f5fcf1a~mv2.png/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Blackmore Consulting</dc:creator></item><item><title><![CDATA[Salesforce Training That Actually Improves Adoption]]></title><description><![CDATA[Salesforce training should be built around the way people actually work. Here is how to improve adoption, data quality, and confidence without turning training into a one-time checkbox.]]></description><link>https://www.goblackmore.com/post/salesforce-training-that-actually-improves-adoption</link><guid isPermaLink="false">6a283af85b452722a3b60a13</guid><category><![CDATA[Insights]]></category><pubDate>Wed, 01 Jan 2025 15:00:00 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/429132_443ad47a8e2a4e028b45c30f546285bf~mv2.jpg/v1/fit/w_900,h_900,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Blackmore Consulting</dc:creator></item></channel></rss>