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INSIGHTS
Salesforce Insights & Ideas
Practical perspectives on Salesforce, integrations, AI, managed services, architecture, and the business problems we help clients solve.
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How a Medical Device Company Modernized Sales, Service, and Operations With a Fully Connected Salesforce Platform
A fast-growing medical device organization needed to replace outdated systems and streamline complex workflows involving insurance verification, billing, fulfillment, and field sales. Blackmore delivered a full digital transformation - migrating them from ACT to Salesforce and integrating every part of their customer and operational lifecycle into a single, intelligent platform. Healthcare & Life Sciences Industry: Medical Device / Healthcare Products Used: Sales Cloud, Servi
Blackmore Consulting
Aug 1, 20252 min read


How a Valve Manufacturer Connected Sales, Marketing, and Engineering With a Unified Salesforce Platform
A global valve and pump manufacturer needed better visibility into orders, customer activity, and engineering requests. Their teams were working from siloed systems that made it difficult to track opportunities, manage custom pump designs, or deliver personalized communication to customers. Blackmore modernized their sales and marketing stack, integrating Salesforce with critical manufacturing and engineering tools to create a fully connected, data-driven workflow. Manufactur
Blackmore Consulting
Jul 1, 20252 min read


How a Consumer Goods Company Unified Nine Brands Into a Single Customer View With Salesforce
A fast-growing personal care company operating multiple direct-to-consumer brands struggled with disconnected customer data, inconsistent marketing, and limited cross-brand visibility. Blackmore delivered a complete Salesforce transformation - unifying sales, marketing, and ecommerce data from nine separate websites into a single, intelligent platform powered by Sales Cloud, Marketing Cloud, and Data Cloud. Consumer Good Industry: Consumer Goods / Personal Care Products Used:
Blackmore Consulting
Jun 1, 20252 min read


How a Hospitality Staffing Company Connected Sales, Marketing, and Operations Through Salesforce
A national hospitality staffing provider needed better visibility into hotel management contacts, contract workflows, and ongoing staffing orders across thousands of locations. Blackmore delivered a fully integrated Salesforce platform that unified data, automated contract processes, and strengthened communication with hotels and resort groups across the country. Hospitality Industry: Hospitality / Staffing Products Used: Sales Cloud, Marketing Cloud, Custom Development, Data
Blackmore Consulting
May 1, 20252 min read


How an Oil & Gas Company Transformed Asset Tracking and Field Operations With Salesforce
A growing oil & gas company needed a more reliable way to manage their equipment deployed across rigs nationwide. Manual spreadsheets, siloed systems, and limited field visibility made it difficult to track asset performance, schedule maintenance, and link equipment to rig locations. Blackmore delivered a purpose-built Salesforce solution that centralized asset tracking, connected sales and service workflows, and integrated with their ERP for full operational visibility. Oil
Blackmore Consulting
Apr 1, 20252 min read


What Actually Drives Salesforce Implementation Cost?
Salesforce project cost is driven far more by business complexity, integrations, data, and change than by a simple user count. Here is what companies should budget for before implementation.
Blackmore Consulting
Mar 1, 20252 min read
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